10-Feb-2016

Customers vote Ocean Clinic Marbella top for customer service 

Marbella-based private clinic Ocean Clinic has received an award for excellent customer service following glowing feedback from customers.

The accolade, awarded by healthcare search engine WhatClinic.com, is based on patient ratings and comments made over a 12 month period.

Clients were asked to rate Ocean Clinic Marbella based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.

Head Surgeon at Ocean Clinic Dr. Kai Kaye said: “We pride ourselves on the service we offer to our customers, from their initial contact with the clinic right through to their treatment and aftercare.

“Not only do we have one of the very best clinical teams on the Costa del Sol, we also have state-of-the-art medical facilities and luxury patient bedrooms, to ensure clients are as well cared for as possible.

“This award is proof that our investment in our clinic and people is paying off.”

WhatClinic.com CEO Caelen King congratulated Ocean Clinic Marbella and said: “This is the 7th year we have run these awards. Every year, the standard goes up and up - and I’m delighted to recognise those clinics that are putting the needs of the patient first, every single day.

“It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”

Author profile

Ocean Clinic Marbella is a private cosmetic and plastic surgery clinic in Marbella, Spain. With longstanding experience of treating patients from abroad, they offer a comprehensive range of surgical rejuvenation and body shaping procedures including face lift, breast enlargement, facial rejuvenation, deep peeling and liposculpture, as well as non-surgical aesthetic treatments such as Botox, dermal fillers and chemical peels.