Medical Tourism Training Inc launches online courses

21-Mar-2011

Brookline, Massachusetts- Medical Tourism Training, Inc.announces five new online courses available on its web site,www.medicaltourismtraining.com. Designed to provide fundamental information and skills vital to success, these courses appeal to industry professionals and consumers who want to learn about international health travel and medical tourism.

Developed by a team of experienced professionals including medical tourism experts with backgrounds in healthcare, business, education and law, the affordable and convenient course materials are based on international best business practices as well as experience in the sector. The five courses -Introduction to Medical Tourism, Basic Medical Terminology, Telephone Skills for the Medical Tourism Professional, Email Etiquette - Netiquette, and Essential Skills for Working with Upset Customers - are available individually or in any combination on the company's web site and reflect the company's emphasis on the importance of excellent customer service.

"Online courses provide flexibility for busy people who want to learn in the convenience of their own home or office, at their own pace, when they have the time. It is an easy way for a global audience to access the information, training, and skills needed to succeed in the medical tourism field", said the company's Director of Program Development, Ruth Rietveld-Kirwan. "We are excited to offer these introductory courses to individuals interested in learning more about international medical travel".

The courses are designed for a wide audience including medical travel facilitators; international care coordinators; medical professionals; support staff in hospitals, clinics, private medical and dental offices, spas; travel agents; hospitality professionals; as well as prospective or current medical tourism clients and anyone who is curious about the medical tourism industry.

"Our objective was to design content-rich, visually appealing courses that are affordable to just about anyone, any where. Through the use of audio and video clips as well as a variety of quizzes, individuals can learn essential information and practice skills, bringing a higher level of professionalism and excellent customer service to the international health travel sector", said Elizabeth Ziemba, President of Medical Tourism Training. "While we are busy developing additional courses that will be at an intermediate level, our team has created courses that are an excellent introduction to medical tourism".

Medical Tourism Training offers online, web-hosted and on-site training to assist international health travel organizations deliver high quality, customer care centered educational programs. The company's team of experts, drawn from the health, training, travel and hospitality arenas, develops affordable, easy to use programs that clients can access at their own convenience whether at home, office or school.

Medical Tourism Training's programs are research based integrating international standards and best-business practices translated into practical information with a focus on real-world scenarios.