Fortis Healthcare Limited
Private hospital in Gurgaon, India

 
4.25 out of 5 (12 reviews )

PROFILE

Fortis Healthcare Limited is a leading, integrated healthcare delivery provider in the Pan Asia-Pacific region. The healthcare verticals of the company span, diagnostics and hospital which represent the fastest-growing healthcare delivery markets in the world. Currently, the company operates its healthcare delivery network with 55 hospitals, over 10,000 beds, over 260 diagnostic Centers and a talent pool of over 18000 people. Fortis is driven by the vision of becoming a global leader in the integrated healthcare delivery space and the larger purpose of saving and enriching lives through clinical excellence.

In a global survey by Top Master’s In Healthcare Administration, the Group’s flagship facility, the Fortis Memorial Research Institute (FMRI), was ranked second among the world’s most technologically advanced hospitals.


Fortis Healthcare is India’s fastest growing healthcare group. Since the Group was established in 1996 they have opened 54 facilities throughout India as well as in Dubai, Mauritius and Sri Lanka. Their values are the key to their success:

  • Patient focused service – commitment to the best possible outcomes and experience and treating patients with compassion, care and understanding
  • Integrity – engendering a culture of openness and honesty and an environment where staff can demonstrate moral courage to speak up and do the right things
  • Teamwork – support, respect for others, and putting the Group’s needs before department / self-interest
  • Ownership – responsibility, initiative and delivery on commitments and agreements made
  • Innovation – continuously improvement and innovation with a 'can-do' attitude, and a willingness to do things differently

International patient services at Fortis healthcare

The International team at Fortis Healthcare is there to support you at each step of your medical journey to ensure you have a successful and relaxed experience. This dedicated team is available to guide you before you travel, during your stay & after your departure:

Accommodation

During your stay in the ICU, accommodation for your accompanying friends and family would be arranged in ICU Lounge / R & R lounge at discounted rates.

A sofabed is provided for an accompanying attendant during hospital stay in your room.

Airport Help Desk

Fortis Airport Help desk at Indira Gandhi International Airport, Delhi is available 24x7 for patients' assistance. Help desk staff coordinate between hospital travel desk and patient to ensure smooth coordination at any given point of time.

Airport Pick-Up & Drop-Off

Fortis arranges complimentary airport pick up/drop-off in a cab for patient and accompanying attendant to hospital or hotel as per patient's medical condition or choice. Patient will be received at airport by hospital executive or interpreter (if required).

Currency Exchange

Currency exchange facility is available within the hospital premises.

Estimated Cost of Treatment

Once a treatment plan is advised by specialist, the International Patient Services team arranges quotation or estimated cost of the treatment and hotel stay.

Hotel

Fortis provides assistance to book a guest house/hotel as per your preference / budget post discharge.

Interpretation Services

In-house interpreters (Russian, Afghani and Arabic) are available within the hospital.

Meals

Complimentary meals will be provided for patient and one accompanying attendant during your hospital stay.

Medical Opinion

It is advisable that the patient shares the medical report, case history, details of treatment taken and current clinical status by email before they travel to Fortis for their treatment. Their medical experts shall evaluate reports to plan treatment, expected duration of stay at the hospital and post discharge follow up mechanism.

Payment

Payment can be made by cash/credit card/Wire Transfer.

Proforma Invoice

The patient has the option to wire transfer money before travel team arranges to send Proforma Invoice as per estimate shared. It also helps insurance comapnies and TPAs to place Guarantee of payment (GOP) if patient is covered by insurance.

Relationship Manager

Fortis assigns a Single Point of Contact (SPOC) for each patient for better coordination. SPOC assists patient and accompanying attendant throughout their stay in hospital for all non-medical assistance like registration, admission and discharge formalities, sim card, mobile, interpreter etc.

Travel Desk

Travel desk is available inside the hospital premises. Travel desk also helps to fulfill FRRO formalities, visa extension and accommodation outside hospital and to arrange local sightseeing.

Visa Assistance

International Patient Services team helps in arranging visa by writing a letter to Indian High Commission in the patient's country. This helps to obtain medical visa not only for patient but also for the accompanying attendant.

Clinical specialities

From Anaesthesiology to Vascular Surgery, Fortis Healthcare provides just about every medical speciality and healthcare service you could possibly need. Visit their website for a complete list of conditions treated.

Top Medical Specialities

Top Medical Procedures

See what other patients experienced at the hands of Fortis Healthcare.


Legal

Liability insurance: No

CONTACT US

 

Tower A
Unitech Business Park
Block - F, South City 1, Sector - 41

Gurgaon

Haryana

122001

Main phone

+911244921021

Fax

+911244921041