A Ma Zing

Review of New Look Holiday by Philippe. Treatment date: over 12 months

Having surgery abroad can be a daunting experience for many reasons. An obvious one is, how well will I be able to make myself understood and get the result that I want… Thankfully Ivan and Peter, the patient coordinators, spoke English fluently as they had lived in the UK. You are taken care of from the moment you land, literally. The accommodation is basic but spacious and spotless. The bathrooms, again, are large, clean, very well-equipped with high-spec decoration. They have fluffy quality towels, shower gel, and tissues. My friend and I venture to the city centre, which is a stone’s throw from the apartment complex, before and after my surgeries. I was amazed by people’s reaction to my face post-surgery while walking around the city. I never felt uncomfortable. Looking like I did obviously attracted looks, but none were lingering or intimidating, more like a quick glance as you would expect. My surgery was performed a day later than planned, which meant that I went home a day later. Thankfully, that was not a problem for me. However, when booking your airplane ticket, I would advise you to pay a little more for the extras in case you have to change your flight. It won’t cost you the earth as the ticket itself is cheap. Post-surgery while staying overnight at the clinic, you will be fed. Do tell them if you have food restrictions. I’m vegan, and they weren’t prepared for it… I got a mixed salad without any dressing… Not great, especially after fasting for 10 hours! My surgeon was amazing. She seemed caring and had a great manner about her: soft-spoken and motherly. When going to your consultation, make sure everyone understands what you want from the surgery and ask questions. Think about it the night before and even write them down. You might feel overwhelmed or nervous, so having them written down on paper will help. I didn’t, and everything went out of my head once in her office. You will notice that I rated the Outcome of Treatment as 5. It’s too soon to actually comment on it as I had my operation on 8 June and today is the 27th of June… However, it looks VERY promising. One of my issues was asymmetrical nostrils; this is already 100% better, therefore a success. For the rest of the nose, time will tell as the swelling will go down, and the final shape of my nose will take place in the next few months… I’m already ecstatic about the way my eyes look. Another thing… I did not experience any pain whatsoever. I was given a box of strong painkillers which I never used. But I didn’t have breast enlargement, so I can’t speak for that! All the way through, Gabriela, your first point of contact, has been amazing and available whenever I needed a question answered or anything else. Everyone at work was excited to see the results. Even hardcore anti-plastic surgery clients were very complimentary. But most of all, I work in a part of London which has a high density of medical professionals, including plastic surgeons, that I would never be able to afford. Some are clients and gave their approval of the work done on my face. I hope my long-winded essay will help some of you! Good luck!

Treatment: Ear nose & throat (ENT)

Country: Europe, Slovakia

Reviewer’s ratings:

Outcome of Treatment
(5)
Quality of Care
(4)
Value for Money
(5)
Patient Communication
(5)
Hospital/Clinic Environment
(5)
Overall Satisfaction
(4.9)

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