[Skip to content]

Your rights to treatment in Europe
Search our Site
Quickfinder

Find a doctor, dentist, clinic, hospital or health care provider abroad:

.

The EU Directive and private medical insurance

If you have private medical insurance through your employer or through your own private medical, health cash, dental or similar insurance plan then the legal position is completely different from the NHS one. Nobody knows yet whether or not the cross-border directive will apply to UK citizens with private medical insurance.


Nobody knows if private medical insurance will be referred to in the forthcoming legislation which will formalise the application of the EU Directive in the UK. Even if the Directive does apply, there may be many practical and legal problems. The safest course is to assume that the new law does not give you any extra rights on your insurance. But, this does not mean that your insurance does not cover overseas treatment.


Does my insurance cover treatment outside the UK?

Most UK health insurances have a specific clause that  excludes any non-emergency treatment  outside the UK. Even if there is no specific clause, if the insurance limits you to treatment in certain pre-selected hospital groups , then by implication, treatment is limited to the UK. A handful of policies will allow non-emergency treatment anywhere in Europe. A few insurers will consider EU treatment on request.


What  extras are covered?

If your insurer allows treatment outside the UK, this will be limited to medical treatment only. So the insurance will not pay travel, accommodation or ancillary costs either for the patient or any travelling companion.


What types of treatment are covered ?

This will depend  on what your policy covers. Most health insurance policies do not cover cosmetic surgery, cosmetic dentistry, fertility treatment or obesity treatment.


Is it likely that insurers will cover EU treatment?

A handful of insurers do now. A few are expected to extend cover to EU countries but they will probably limit it to a few pre-selected hospitals. Even if the new law is held to apply in general to private medical insurance, in practice it will have little effect. This is because most health insurance gives a free or very wide choice of hospitals. So except in a few exceptional cases, there will always be a UK hospital that can offer private treatment within the necessary time limits.


The key thing to remember is that the cross-border rules do not offer you a full and free choice of treatment anywhere in the EU, whether it is paid for by private health insurance or the NHS, as there are rules and restrictions.


How do I know what my policy covers?

If the policy is arranged and paid for by your employer you should contact them. If you have a personal policy, then contact the insurer.


Can I get treatment abroad and then claim from my insurance?

If your insurance does allow EU treatment, then a few health cash/dental and specialist health policies will allow you to arrange, pay for and have EU treatment and then seek to claim what portion of the total costs is due from insurers. Most private medical policies will insist that you contact them for their permission before arranging anything. The safest course of action is to contact your insurers before seeking EU treatment. Hoping that they will reimburse you afterwards may leave you seriously out-of-pocket.


Anything else I should consider

This area is a new one for most health insurers, so they may not have the answers. To avoid misunderstanding, if the insurance call centre says that your insurance will pay for overseas treatment, insist on the answer in writing from a named person.


Previous / Next

Download the guide to the European Directive on Cross Border Healthcare
The EU Directive on patient rights in cross border healthcare provides the framework by which EU citizens can travel to other countries for treatment. Our guide to EU treatment explains patient rights from a UK patient's perspective.
Download the guide